Networking, Marketing, Sales...are they all different things?
Those of you who know me might know where I'm going with this, but today I want to explore the differences between networking, marketing and sales, and whether or not they are actually different things.
When I worked in Corporate, I had a leader who told me, "Sales and Marketing MUST always be separate". I think there was more to it than that, as in, I'm sure she provided a reason, but my brain got stuck there.
One, because I don't think a single thing is ALWAYS true 😉
And two, because, if both of them need to work TOGETHER to generate sales, why in the world would we keep them separate?
I found an article on Indeed outlining the different departments in a business, and it gives us as good a starting point as any.
Marketing Departments
According to the article, the marketing department of a business functions to, "promote said business and all that it has to offer the public and prospective customers." Some of the activities the articles includes are:
Developing marketing campaigns
Conducting market research
Managing company brand
Forming relationships with marketing and advertisement partners
Writing content for marketing materials
Maintaining websites
Developing social media marketing strategies and campaigns
Collaborating with other departments to market products accurately
Planning digital and in-person events
Identifying target audiences
Writing and distributing email campaigns
Using search engine optimization (SEO)
Creating promotional materials
Reviewing marketing campaigns and tracking results
Yup, I would say that's a solid representation on what a typical marketing department does. I also do these things as an entrepreneur. OK, I don't do email campaigns or SEO, but I DO do everything else.
Me. Just me. In about 5 hours a week. But more on that in a different article.
When we look at task lists like this, it might seem like it makes sense to keep marketing and sales separate. After all, I don't see anything on this list that indicates I'm doing any selling with the above activities.
And THAT'S where the root of the problem lies.
Before we get there thought, let's explore Sales.
Sales Departments
Again, according to the Indeed article, the sales department of a business functions to, "facilitate and secure a business' sales to generate and maximize revenue", which includes:
Searching for new clients
Facilitating the sales of products and/or services
Setting prices for products
Creating sales plans
Attending sales conferences
Developing strategies for increasing sales
Building and maintaining relationships with sales partners
Reviewing sales plans results
When you look at these two definitions, they are clearly set up as a funnel. Marketing at the top, and Sales at the bottom. So, if they are meant to flow into each other, why keep them separate?
Before we go too deep here, let's talk about Networking.
Networking Department
Oh, wait. There isn't a networking department. At least not in this definition of the word. So who is responsible for networking?
I didn't see it in the list of marketing activities.
Nor did I see if in the list of sales activities.
So, which is it?
AHA!
This is where the problem arises.
It's NOT one or the other. It's both.
Or, more accurately, it CAN be both.
Networking can function as marketing. It can also function as sales.
More importantly, it can create CONNECTION.
So, what if we stepped back and looked at ALL of these efforts from a "creating connection" perspective?
Creating Connection Department
Ok, so the name doesn't really flow, but go with me on this.
What if we had a department that was all about Creating Connections?
What would our marketing efforts look like?
Developing marketing campaigns TO CONNECT PEOPLE TO THE BRAND
Conducting market research ON HOW CONNECTED CLIENTS FEEL
Writing content THAT OPENS THE DOOR FOR CONNECTION
Identifying target audiences THAT FEEL CONNECTED TO THE BRAND
Tracking HOW MANY ACTIVE CONNECTIONS OUR PEOPLE HAVE
What would our sales efforts look like?
CONNECTING with new people online and at tradeshows
CONNECTING the dots to facilitate a purchase
CONNECTING the dots between price and value
CONNECTING with sales partners
What would our networking efforts look like?
Connecting with people, in meaningful ways, to build relationships that add value to people and businesses (my new definition of networking).
When we look at things from the perspective of creating connections, all of a sudden, marketing, sales and networking AREN'T different things. They are all parts of the same thing.
The same picture.
So, if you're in the Connection Game...
Sales, Marketing and Networking are NOT different things. They are connection activities. And connected activities are what drive a revenue stream that flows.
If you're ready to shift YOUR Connection Game into high gear to empower YOUR Revenue Stream, let's chat.